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Modern VoIP Solutions for South Carolina Businesses

Boost productivity and lower costs with Avaya Cloud Office from Creative Consultants Group — the trusted Managed IT and VoIP Services provider for Myrtle Beach, Conway, Florence, Columbia, Charleston, and businesses all across South Carolina and beyond.

Why VoIP? Why Now?

Today’s businesses need reliable, flexible, and scalable communication tools. Legacy phone systems can’t keep up with modern demands — but Avaya Cloud Office

can.


✔ Lower Costs
✔ Unified Communications (voice, video, chat, SMS, fax)
✔ Work from Anywhere
✔ Integrate with Microsoft Teams, Salesforce, and More
✔ 99.999% Uptime SLA
✔ Simple per-user pricing — scale as you grow


Creative Consultants Group helps businesses across South Carolina seamlessly migrate to powerful cloud-based VoIP solutions.

Why Choose Creative Consultants Group for VoIP?

  • Local Expertise — Trusted by hundreds of businesses in Myrtle Beach, Conway, Charleston, Columbia, Florence, and throughout South Carolina and beyond.

  • White-Glove Installation — We handle all aspects of setup, migration, and training.

  • Ongoing Support — 24/7 U.S.-based support team.

  • Best Pricing — As an Avaya Cloud Office partner, we pass the savings on to you.

"I’ve had the opportunity to work with Bill Hinson and Creative Consultants Group at several banks throughout my career, and they’ve consistently delivered exceptional IT expertise and support. Bill and his team have been our trusted advisor for all things IT, cybersecurity, and telecommunications. Their deep understanding of the banking industry allows us to stay focused on serving our customers while they handle the technology. I confidently recommend Bill and his team. Creative Consultants Group has always gone above and beyond to meet and exceed our expectations."

Dick B.

Banking Executive

Banking Executive

"We've relied on Creative Consultants Group for nearly a decade to support our mission-critical IT operations. As a healthcare organization with a busy IT team, we often face tight deadlines and evolving technology needs. Creative Consultants Group has consistently been a trusted partner—augmenting our internal staff, assisting with major projects, and responding quickly during critical situations. Their expertise has helped us deliver excellent service and improve patient care through reliable, modern technology. I highly recommend Creative Consultants Group as a dependable and forward-thinking IT partner."

"As an engineering and manufacturing firm in the Myrtle Beach area, we operate on tight deadlines and can’t afford IT disruptions. That’s why we’ve trusted Creative Consultants Group for our technology needs. Their team is knowledgeable, proactive, and always available 24/7, whenever we need them. Whether it’s resolving urgent technical issues, strengthening our cybersecurity, or supporting our infrastructure as we grow, Creative Consultants Group delivers every time. Their reliability and expertise have made them an essential partner in keeping our operations running smoothly and securely. We highly recommend their services to any business that depends on technology to perform at its best."

Elliot E.

CFO

Key Features For Avaya Cloud Office

Avaya Cloud Office transforms the way your business communicates — combining crystal-clear voice, video meetings, team messaging, and collaboration tools into one easy-to-use platform. No more juggling apps or being tied to a desk. Your team can call, chat, meet, and share — anytime, anywhere, from any device. Avaya Cloud Office also plays well with your favorite business apps, seamlessly integrating with Salesforce, Microsoft 365, Google Workspace, and more. Plus, with built-in analytics, you’ll gain valuable insights to improve team performance and customer experience. Whether you're a small business or an enterprise, Avaya Cloud Office makes staying connected simple, flexible, and cost-effective — so your business can work smarter and move faster.

HD Voice & Video

Crystal-clear communications from any device. Auto-attendant, call routing, ring groups, call recording, analytics, and more.

Team Messaging & Integration

Keep teams connected with chat and collaboration tools. Integrate seamlessly with Microsoft Teams, Google Workspace, Salesforce, Zendesk, and over 100+ other apps.

Mobile & Desktop Apps

Make and receive calls from your laptop, smartphone, or tablet. Transfer calls live while talking between devices seamlessly.

Business SMS & Fax

Simplify client communications with built-in text messaging and fax. Every phone uses the same number for voice, fax, and SMS texting.

Who We Serve

Our VoIP services are trusted by businesses across multiple industries:

  • Professional Services

  • Healthcare Providers

  • Insurance Agencies

  • Financial Institutions

  • Law Firms

  • Hospitality & Tourism

  • Real Estate Agencies

  • Manufacturers

  • Municipal & County Governments

  • Nonprofits & Associations

  • Small and Medium Sized Businesses

  • Schools and Education

Service Areas

We proudly serve businesses across:

Myrtle Beach, Conway, North Myrtle Beach, Florence, Columbia, Charleston, Mount Pleasant, Georgetown, Sumter, and all of South Carolina and Beyond. We currently serve customers in the following states: South Carolina, North Carolina, Virgina, Georgia, Florida, and West Virginia and are capable of serving the entire US and beyond.

Why Switch to VoIP with Creative Consultants Group?

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  • Simplify Communications

Instead of juggling multiple apps or devices, your team can connect, collaborate, and communicate from anywhere — all through a single, easy-to-use interface. Work from anywhere and from any device you desire, Desk Phone, Computer, Web, or Mobile Phone App.

  • Enable Hybrid/Remote Work

Avaya Cloud Office is built for the modern hybrid and remote workforce, enabling employees to stay connected and productive no matter where they work. Team members can make and receive calls, join video meetings, message colleagues, and share files — all from their desktop, laptop, tablet, or smartphone. For in-office flexibility, Avaya Cloud Office supports hot desking, allowing employees to log into any shared office phone and instantly access their personal extension, voicemail, and settings. This ensures a seamless experience for workers moving between home and office environments. Combined with secure cloud access and integrations with business-critical apps, Avaya Cloud Office empowers organizations to support flexible workstyles while maintaining professional communication and collaboration across all locations.

  • Cut phone costs by up to 50%

Avaya Cloud Office can help businesses reduce their phone costs by up to 50% by eliminating the need for expensive on-premises phone systems, maintenance contracts, and multiple carrier bills. With one low monthly per-user rate that includes voice, video, messaging, and collaboration tools, companies can consolidate their communications and avoid costly hardware upgrades. Plus, with features like mobile apps and hot desking, businesses can reduce the number of desk phones and lines needed, further driving down costs while increasing flexibility.

  • Scale easily as your business grows

Adding new users, locations, or remote employees is as simple as activating a new license—no need for costly hardware installations or complex configuration. Whether expanding within a single office, opening new branches, or supporting a fully remote team, Avaya Cloud Office provides the flexibility to adapt quickly. With its cloud-based architecture, businesses can scale up or down on demand, ensuring they only pay for what they need while maintaining a seamless and consistent communication experience across the organization.

  • Enhance customer service and responsiveness

Adding new users, locations, or remote employees is as simple as activating a new license—no need for costly hardware installations or complex configuration. Whether expanding within a single office, opening new branches, or supporting a fully remote team, Avaya Cloud Office provides the flexibility to adapt quickly. With its cloud-based architecture, businesses can scale up or down on demand, ensuring they only pay for what they need while maintaining a seamless and consistent communication experience across the organization.

FAQs About Our Cybersecurity Services

What is Avaya Cloud Office?

Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.

What are the benefits of Avaya Cloud Office?

One solution for all your communications needs: No onsite PBX hardware to install or maintain—you use it, we manage it for you. Connect your office, remote, and mobile workers to a single system. Never miss a call. And, collaborate from anywhere on any device.

Are all my calls secure and is Avaya Cloud Office reliable?

Yes, Avaya Cloud Office is built on a secure cloud infrastructure with enterprise-grade encryption and compliance standards. All communications between endpoints is encrypted. It also offers a 99.999% uptime SLA, ensuring your business communications are always available.

Are there available avenues to ensure Avaya Cloud Office is the best fit for my business?

Customers may have the opportunity to engage in a Proof of Concept. For more details, please contact us.

What features are included with Avaya Cloud Office?

Avaya Cloud Office delivers a rich set of features for your business communication solution. You’ll get everything you need in one complete system with one low price including voice, video, fax, messaging/IM, online meetings and conferencing, multiple extensions, auto attendant, call forwarding, call recording, and more.

Does Avaya Cloud Office Integrate with other Applications?

Absolutely. Avaya Cloud Office offers robust integrations with popular tools such as Salesforce, Microsoft 365, Microsoft Teams, Google Workspace, and over 100 additional business apps, helping streamline workflows and improve productivity. Avaya Cloud Office also has the ability to pass through Caller ID Parameters to any web app or URL.

How long does it take to set up Avaya Cloud Office?

Implementation times vary depending on the size, scope, and complexity of your organization, but many businesses are fully up and running in just a few days. Creative Consultants Group provides full onboarding, training, and support to ensure a smooth transition.

Can I keep my existing phone numbers?

Yes. In most cases, your existing phone numbers can be easily ported to Avaya Cloud Office so your customers and contacts can continue to reach you without any changes.

Who provides support if I need help?

Creative Consultants Group is your trusted local partner. We provide full support before, during, and after your migration to Avaya Cloud Office. You'll also have access to 24/7 support for ongoing questions and issues. Avaya and Ring Central back us up as a secondary source of support if needed.